Any reference to “you” or “your”, means you as a user of our website at literatureworks.org.uk/ and any of our associated multisite sub-sites, i.e. Writing Places, One Giant Read, Reading Passport and Read South West (“Website”). Any reference to “we”, “us” or “our” is to Literature Works.
WHAT INFORMATION DO WE HOLD ABOUT YOU AND HOW IS IT COLLECTED?
We may collect and process the following information about you:
Information that you provide by filling in your details on our Website, such as when you subscribe to our newsletter or other forms. This may also include information provided if you are asked to register to use our Website, posting or writing material or requesting further services. We may also ask you for information if you enter a competition or promotion that is connected to us and if you report a problem with our Website; if you contact us, we may keep a record of that correspondence; we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them; and/or details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
In addition, in common with many other online services, we may use “cookies” or other devices to store and sometimes track information about you (see section entitled “Cookies and other such devices” below).
HOW DO WE USE INFORMATION ABOUT YOU?
We use information about you to help us provide you with a more personalised service which is tailored to suit your needs.
Your personal information may be used by us to:
– monitor, develop and improve the Website, services and your experience;
– ensure that content from our Website is presented in the most effective manner for you and your computer;
– allow you to participate in any interactive features of our Website (whether present now or in the future), such as voting features, when you choose to do so;
– process and deal with any complaints, feedback or enquiries made by or about you;
– where you are a prize winner, to administer the competition prize and to publish or otherwise make available a list of prize winners.
– Where and only where requested by you we will send you and keep you updated with information by email, telephone or mail about existing and new services, books and events that we are running or that our carefully selected third parties are running that we think you may be interested in. This may include service and events run by the Arts Council England.
To opt-out of receiving any such communications, you can use the facility contained in any such communication or you can email us at the email address below or write to us by mail to the address below stating that you do not wish to receive further communications from us.
WHERE DO WE STORE YOUR PERSONAL DATA?
AMENDING YOUR INFORMATION
Where you register your details for certain services (such as subscribing to our newsletter) and/or open a user account that you can then use to access and log on to use any services we may provide, you may change or update your details at any time via your account or by contacting us. You must make sure that you update your details as soon as possible with any and all relevant changes.
COOKIES AND OTHER SUCH DEVICES
Cookies that are strictly necessary for the operation of the Website:
Some of the cookies we use are essential for parts of the Website to operate and are already set.
Cookie Name: eZSESSID.*
Description/purpose: Session cookie (maintains application state – contains no personal information)
Expiry: At end of session
Other cookies outside of our control:
We may use external services such as YouTube, Twitter or Facebook, to display certain content on our Website. We cannot prevent such websites from collecting information about your usage of their services on our Website, for example, number of plays of a video.
Like many other organisations, we use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a number of cookies in order to evaluate your use of our Website and enable us to carry out actions including (but not limited to):
– tracking the number of visitors to our Website;
– monitoring the number of users on our Website at any given time; and
– analysing popular content on our Website.
Google stores the information collected by these cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using our Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
See this link for how to reject or delete this cookie: http://www.google.com/intl/en/privacypolicy.html
Managing and deleting cookies:
Find out how to disable/enable cookies by clicking on the “Managing Cookies” section of the Interactive Advertising Bureau UK website on the following link http://www.allaboutcookies.org.
WILL WE SHARE YOUR INFORMATION WITH THIRD PARTIES?
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may pass your information to other parties as follows:
– if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
– we may pass your personal information to our employees and agents to administer the services provided to you by us now or in the future;
– some general statistical information about the Website user base, sales patterns, traffic volumes and related matters may be passed on to reputable third parties but these details will not include information personally identifying you; and
We do not pass or sell your personal information to third persons for any other purpose than those set out above.
Always think carefully before disclosing your personal information or other information to other users of the Website or otherwise posting your personal information on the Website. It is important that you are aware that any of your personal information or other information which you disclose to another user may then be disclosed on the Website by that user. We have no responsibility or control over the contents of communications made between users of the Website.
Security/how do we protect your information?
We endeavour to take all reasonable steps to protect your personal information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any information you submit is sent at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You can email us with any questions, queries or complaints at firstname.lastname@example.org or post mail to us at Peninsular Arts, Plymouth University, Roland Levinsky Building, Drake Circus, Plymouth, PL4 8AA, United Kingdom.
We are registered under the Data Protection Act 1998 and have notified the Information Commissioner’s Office about our data processing activities under registration number Z2094435.